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Student files are managed centrally in TRIM. Records and Archives Services (RAS) provides a range of support services for staff managing student files.
Student Files enquiries
Service Desk Online
When logging Student Files jobs, include 'TRIM' in the request summary (title).
Student Files Training and GuidesFor information on TRIM access and training go to TRIM Training
Capturing student documents into TRIM
Key information about documents that are registered into TRIM and how they are titled.
Scanning student documents
Scanned documents must be high quality as the hard copy will be destroyed. Therefore, documents must be scanned in accordance with the specifications in the Student Files Digitisation Program
Documents must be scanned and registered by faculties and business units. RAS cannot do this on your behalf. Poorly scanned documents will be returned to be re-scanned.
Boxes of scanned student documents
A1 archive boxes must be used to store scanned student documents.
For purchase details see: A1 archive boxes for hardcopy student documents
Send filled boxes to:
Bulk Mail Uploads
RAS will process bulk mail uploads that are greater than 20 records. Uploads of less than 20 records need to be processed by clients.
Bulk upload templates need to include the email template, the date it was sent and who sent it.
Mail merge bulk uploads need to include the MS Word template and data source (normally .xls or .csv)
RAS can only accommodate one (1) request per Remedy job. Do not send multiple templates or data sources on the same job.
The word 'TRIM' needs to be in the request summary (title) of the Remedy job, or if urgent, request on submission.
Student document errors
Student documents incorrectly uploaded can be moved onto central file CF14/1803. This allows the correct document to be placed on the student file.
Incorrect student file allocation
Documents correctly registered but on the wrong student file can be changed using the Properties section in TRIM.